Customer Stories

    Hotels That Chose Nivaso

    Real hoteliers sharing how Nivaso transformed their operations. From heritage properties in Jaipur to boutique resorts in Goa.

    ⭐ First Customer

    Hotel Abhishek Pride

    Ahmednagar, Maharashtra

    Business Hotel • 30 Rooms

    PMSBooking EngineBilling
    "We were the first hotel to go live on Nivaso and honestly it's been a great experience. The front desk work that used to take our staff hours is now done in minutes. Billing, check-in, housekeeping — everything is in one place. The team at Nivaso was always available to help us get set up and sort out any issues. We're glad we made the switch."

    Abhishek Shete

    Owner, Hotel Abhishek Pride

    60%
    Less time on admin
    2 min
    Average check-in
    1 day
    Setup to go-live

    The Grand Heritage, Jaipur

    Jaipur, Rajasthan

    Heritage Hotel • 45 Rooms

    PMSWebsite BuilderBooking Engine
    "Before Nivaso, we were managing everything on spreadsheets and phone calls. Now our front desk runs itself. Check-in takes 2 minutes, housekeeping is automated, and we've seen a 35% increase in direct bookings through our new website."

    Rajesh Sharma

    General Manager

    35%
    More direct bookings
    2 min
    Average check-in
    4 hrs
    Saved daily on admin

    Seaside Retreat, Goa

    Calangute, Goa

    Boutique Resort • 22 Rooms

    Channel ManagerPMS
    "The channel manager has been a game-changer. We used to spend hours every day updating rates on Booking.com, Airbnb, and MakeMyTrip separately. Now it's one click and everything syncs. We haven't had a single overbooking since switching to Nivaso."

    Priya Desai

    Owner

    0
    Overbookings
    40%
    Revenue increase
    15 min
    Daily channel mgmt

    Mountain View Lodge, Manali

    Manali, Himachal Pradesh

    Adventure Lodge • 18 Rooms

    PMSWebsite BuilderBooking Engine
    "As a small property, we couldn't afford expensive PMS software. Nivaso's pricing was perfect for us, and the website builder let us create a professional online presence in one afternoon. Our guests love the direct booking experience."

    Amit Thakur

    Owner & Operator

    ₹0
    OTA commissions saved
    50%
    Direct booking ratio
    1 day
    Setup to go-live

    Business Park Hotel, Bengaluru

    Whitefield, Bengaluru

    Business Hotel • 85 Rooms

    PMSChannel ManagerUnified Inbox
    "Managing 85 rooms across multiple OTAs was a nightmare before Nivaso. The unified inbox alone saves our front desk team 3 hours daily. The GST-compliant invoicing is a huge plus for our corporate clients."

    Deepak Menon

    Operations Director

    85
    Rooms managed
    3 hrs
    Saved daily on comms
    98%
    Guest satisfaction

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